Guardianship Programs

Please refer to section 7.8 of the JBCC Rules for additional information about Guardianship Program Registration.

IMPORTANT: Under section 155.155 of the Government Code, please be advised that the JBCC cannot confirm registration data to anyone outside of law enforcement and the county where the registration is filed. If you are a guardianship program, a guardian, or an attorney that represents a guardian needing to confirm registration data (i.e., information about the guardian, the ward, or the case), you must do the following:

  • Contact the court where the guardianship is filed, or
  • Login to your online profile and go to the Additional Information page of your profile. You will find any registrations submitted to us on that page.

Application Processing

Applications are processed as soon as possible, in the order of which they are received. Due to the volume of applications received, processing times can vary. 
 
Please do not contact the Commission to check the status of your application.  Instead, use our Online Licensing System (ALiS) via the link on the red button below on this page.  There you can confirm receipt, status, and progress of your application by referring to the View Pending Online Applications page of your online profiles.  
 
You will also be sent automated email confirmation of successful application submission, and when your application is approved. 

Contacting the Guardianship Certification Department 

Email is the best way to contact the JBCC, as we are unable to accommodate walk-in Customers.   Staff can schedule appointments for virtual calls/Zoom meetings for further assistance.

In your email, please include your name and contact information and a subject line that identifies the topic of the email (example “Application Transaction #12345”).  

Attach any documents that are needed, but please do not submit documents by way of external links to a cloud service such as OneDrive or Google Drive.  

  • By Telephone:  512-475-4368, Opt. 5.
    If you leave a message, please provide details including the transaction number you are inquiring about, your full name, and your callback number.

JBCC Online Licensing System

Using our online system, called ALiS, you are able apply for and renew licenses, certificates, and registrations, pay related fees, apply for CE approval, see a list of CE cases, and check the status of your applications. Members of the public can search for individuals or entities who are certified, licensed, or registered with the JBCC.

How do I...

  • Use the Online Licensing System (ALiS)
    Please see the Guide to Using the Online System (pdf) Online System FAQs

  • Obtain or update my login credentials
    Go to ALiS, using the red button below, and click "Forgot Login/Password"
    Email the licensing specialist at guardians@txcourts.gov if you need further assistance.

  • Update my profile contact information
    Login to your online profile and click the Update Profile menu option.

 

Access the JBCC Certification, Registration Licensing System

Online System Resources

When submitting applications associated with fees, you will be charged a transaction fee based on the amount of the fee that is due.  

Course Providers and licensees must have a user profile to use the online system; members of the public do not need a user profile.

Updated: 07/31/2025